Primaris Customer Service Accessibility Policy

Everyone is welcome at New Sudbury Centre.

New Sudbury Centre is committed to excellence in serving all customers and offers an environment that is wheelchair accessible and walker friendly. We recognize that while our programs provide a useful service to many of our visitors, they may not meet the needs of all of our visitors as many may have specific requirements. Whenever it is safe to do so, any visitor who requires a piece of equipment, or service animal, to accommodate a disability may bring their equipment or animal to New Sudbury Centre with them.

We are continuously making strides to improve. If you have concerns or questions about our accessibility, or the equipment available from our Guest Services, we encourage you to contact our Guest Services desk at 705-566-9080 or [email protected]

To request a copy of Primaris' written policies, practices and procedures regarding the provision of its services to persons with disabilities contact the Senior Vice President, Human Resources at;

e-mail: [email protected]
Phone: (416) 642-7800
Mail: 26 Wellington St E, Suite 400, Toronto, Ontario, M5E 1S2. Attn: Senior Vice President, Human Resources